Privacy Policy
Effective date: June 16, 2026
This page is a general summary and not legal advice. Have it reviewed by counsel before launch.
Information we collect
When you create an account, request early access, contact us, or book a demo, we collect the information you provide — such as your name, email address, company, and any details you choose to share. When you use the ClaimFileHQ application, we process the claim, file, and contact data you and your team enter.
How we use your information
We use your information to provide and improve the service, respond to inquiries, communicate about your account, and keep the platform secure. We do not sell your personal information.
Data storage & security
Data is stored on SOC 2 Type II–certified cloud infrastructure and encrypted in transit and at rest. Access is limited on a least-privilege basis. See our Security page for more detail.
Data retention
We retain your information for as long as your account is active or as needed to provide the service, and as required to meet legal and operational obligations.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in line with applicable law.
Contact
For privacy questions, email support@claimfilehq.com.