A clean claim file workspace for insurance appraisal umpires.
Keep each umpire file organized and neutral — estimates from both sides, documents, photos, correspondence, scheduling, notes, and decision and award tracking in one place.
PreviewBuilt around how umpires actually work
Both sides' positions to track
Carrier and appraiser estimates, scopes, and correspondence need to stay organized and clearly separated per file.
Scheduling across parties
Coordinating inspections and conferences across multiple parties is hard without a shared calendar.
Deadlines and award status
Decision timelines and award status need a clear, defensible record.
A neutral, clean record
Umpires need an orderly file workspace that reflects impartiality — not a cluttered inbox.
How umpires run the file
Separate pipelines for each source of work, with the right workflow on every file.
Active Umpire Files
Open appraisal disputes awaiting decision.
Scheduling & Conferences
Inspections and conferences across parties.
Awards Issued
Completed files with decisions and awards on record.
File opened
Open a neutral umpire file and intake estimates, scopes, and correspondence from both sides.
Inspection & conference
Schedule the inspection and any conferences, coordinating calendars across parties.
Review & deliberation
Organize evidence, photos, and documents and capture notes through deliberation.
Decision & award
Record the decision, issue the award, and keep a complete file history.
See it in a umpire workspace
A look at the command center, organized around your funnels. Preview with sample data.
The modules umpires rely on
Everything stays connected to the claim file. Add modules as your operation grows.
Claim File Hub
Every document, photo, estimate, note, and task organized per claim file — searchable and audit-ready.
Documents
Collect, organize, and version policies, estimates, correspondence, and evidence per file.
Photo Engine
Field photo capture and organized, claim-specific photo documentation built for reports.
Scheduling
Book inspections and appointments, coordinate calendars, and keep field work on track.
File Notes
Internal notes and activity history that keep the whole team aligned on every file.
Audit History
A complete, timestamped record of activity on every file for accountability and review.
Choose the setup that matches your operation
From a solo umpire to an appraisal panel, choose the workspace that fits your caseload.
Independent Umpire
For independent umpires managing their own caseload.
- Umpire file workspace
- Estimates
- Documents & photos
- Correspondence
- Scheduling
- Notes
- Decision/award tracking
Umpire Office / Team
For umpire offices with admin support and shared files.
- Shared file workspace
- Admin support roles
- Document intake
- Deadline tracking
- Calendar coordination
- File history
Appraisal Panel / Network
For appraisal panels and networks routing neutral files.
- Role-based file access
- Assignment routing
- Neutral file workspace
- Network reporting
- Enterprise controls
Find your best-fit ClaimFileHQ setup.
Answer a few quick questions and we'll point you to the right plan.
Resources for umpires
Guides, checklists, and templates to run your files. Available to founding members.
Run every claim file from one command center
Be one of the first umpires on ClaimFileHQ — with founding-member onboarding built for your workflow.