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ClaimFileHQ
Security

Security you can build a practice on

Claim files contain sensitive information. ClaimFileHQ is built with security as a foundation, not an afterthought.

SOC 2 Type II infrastructure

ClaimFileHQ runs on cloud infrastructure that maintains a SOC 2 Type II attestation, with hardened, regularly audited data centers.

Encryption in transit & at rest

All traffic is served over TLS, and data is encrypted at rest in our managed database and storage.

Role-based access control

Granular roles for owners, managers, reviewers, and staff so people only see what they should.

Full activity logging

Every meaningful action on a claim file is captured for a clean, reviewable audit trail.

Least-privilege & secrets handling

Secrets live in environment configuration, never in code, with least-privilege access for internal systems.

Secure-by-default app

Strict security headers, input validation, and abuse protection on forms and APIs.

A note on certifications: ClaimFileHQ runs on SOC 2 Type II–certified infrastructure. Formal company-level certifications (such as our own SOC 2 audit) are on our roadmap as we grow. For specific security or compliance questions, reach us at support@claimfilehq.com.